DPH’s Public Information Care Line Now Available 24/7
FOR IMMEDIATE RELEASE:
Jan. 21, 2025
Hours extended to help answer individuals’ questions about DPH services related to winter weather.
COLUMBIA, S.C. — The South Carolina Department of Public Health (DPH) is expanding the hours of its public information Care Line beginning today. Care Line representatives will be available to answer questions about any DPH public health department services that are interrupted due to winter weather and provide other weather-related information.
The Care Line number is 1-855-472-3432 and will be open for calls 24 hours a day beginning Tuesday, Jan. 21, until further notice. DPH will notify residents when the Care Line resumes its regular hours and services.
For more information about winter weather safety tips, visit scemd.org.
About DPH’s Care Line
DPH’s Care Line helps residents find important health care services they need. Services include prenatal care, infant health care, transportation to medical appointments, family planning, well child check-ups, vaccinations, services for children with special health care needs, and much more. Learn more here.
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DPH’s Public Information Care Line Now Available 24/7
View AllDPH Stands Down Winter Storm Triage Line; Care Line Resumes Normal Hours
Read Full ArticleFOR IMMEDIATE RELEASE:
Feb. 1, 2026COLUMBIA, S.C. – The South Carolina Department of Public Health (DPH) is standing down its winter storm-related Triage Line for Medical Equipment Power Shelters eligibility and resuming normal hours of the agency’s Care Line (1-855-472-3432) as of 2 p.m. today.
Both services have been operating 24 hours a day since Jan. 31.
The Care Line will resume its normal operating hours of Monday through Friday from 8 a.m. to 6 p.m.
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DPH Confirms Two Additional Winter Storm-Related Deaths in South Carolina, Bringing Total to Six
Read Full ArticleCorrection: All four previous deaths have been included.
FOR IMMEDIATE RELEASE:
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DPH Authorizes One-Time Early Refill of Schedule III-V Prescriptions Due to Winter Storm
Read Full ArticleFOR IMMEDIATE RELEASE:
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DPH's Medical Equipment Power Shelter Triage Line and Care Line Now Available 24/7
Read Full ArticleFOR IMMEDIATE RELEASE:
Jan. 31, 2026COLUMBIA, S.C. – The South Carolina Department of Public Health (DPH) has opened its Triage Line for residents to call to determine their eligibility for Medical Equipment Power Shelters (MEPS) during an emergency, considering the winter storm expected to impact the state this weekend. DPH has also expanded the hours of its Care Line to answer questions about DPH health department services that may be interrupted due to winter weather and provide other weather-related information.