No. If you have a question or are looking for information that is not considered a public record, simply contact Constituent Services using one of the options below.

• Submit a request
• Send an email to info@dph.sc.gov
• Call Constituent Services at (803) 898-3301
• Or send mail to:
  Constituent Services
  P.O. Box 2046
  West Columbia, SC 29171

Also, members of the media should not submit a FOI request to get answers to questions or other information. Simply email Media Relations.

All requests must be submitted in writing. Identify or describe the specific public records you are requesting to help our staff efficiently search. Overly broad or vague requests may make it difficult for staff to respond in a timely manner, or to search for or produce public records at the lowest possible cost to you. The scope of requests may be narrowed by subject, date, or custodian to help ensure that searches are tailored to the specific public records sought and do not yield irrelevant information.

We offer multiple ways to submit your written request. We recommend the online option because it is the fastest option for you to submit and us to process your request.

South Carolina law (S.C. Code Ann. § 30-2-50) prohibits obtaining or using public records for commercial solicitation directed to any person in this State and provides penalties for noncompliance.

The cost you may pay will vary depending on the type of public records you are requesting. However, our fees, effective May 15, 2018, are listed below.

Under South Carolina law, the Office is authorized to furnish public records when appropriate either without charge or at a reduced charge if it determines that waiving or reducing the applicable fees is in the public interest because producing the public records under the circumstances primarily benefits the general public.

In some cases, the Office may require a partial deposit from the requesting party prior to searching for or making copies of public records. If a deposit is required prior to searching for or producing any responsive records, the public records will be furnished or made available within either 30 or 35 calendar days of receipt of the deposit, depending on the age of the documents or public records requested. The full amount of the total cost must be paid by the requesting party when the public records are produced.

The Office will notify the requesting party of its determination and the reasons for such determination within either 10 or 20 working days of receiving the request, depending on the age of the public records requested. Working days do not include Saturday, Sunday, or state holidays.

The Office does not guarantee that a search will yield any responsive public records. If the requested public records exist and are available for public disclosure, the Office will coordinate with appropriate staff to arrange for the retrieval and review. Unless a deposit is required prior to searching for or reproducing responsive records, the public records generally will be furnished or made available for inspection or copying within either 30 or 35 calendar days of the determination of the request, depending on the age of the public records requested.

All FOIA requests will be processed in a manner designed to ensure open access, accountability, and a timely response to the public. Because some of the requested public records could potentially implicate or involve sensitive economic development or law enforcement activities, ongoing litigation, or confidential matters that are otherwise protected or exempt from disclosure under state or federal law, FOIA requests are coordinated through legal counsel.

DPH Freedom of Information Office
(803) 898-7503
foi@dph.sc.gov