Leading with Purpose: Jon Jones’ Lifelong Commitment to EMS Excellence

Since joining DPH in January, Jon Jones, Director of the Emergency Management Services (EMS) and Trauma Section, has brought more than just experience to the table — he’s brought passion, innovation and a deep-rooted dedication to the future of EMS in South Carolina.

The EMS and Trauma Section is responsible for certifying Emergency Medical Technicians (EMTs) and paramedics, developing statewide EMS protocols, and designating trauma centers. This section also oversees South Carolina EMS for Children Program, which focuses on integrating pediatric care into emergency medical services. Through these initiatives, EMS plays a critical role in enhancing the safety and effectiveness of prehospital care across South Carolina.

With three decades in EMS, Jon has spent the last 10 years shaping the foundation of emergency response and training across the state. “I’ve contributed to numerous advances that have propelled the field forward,” he shared. “I’m especially proud of South Carolina’s leadership in EMS education, which continues to set a high standard and pave the way for excellence.”

Before joining DPH, Jon’s journey spanned several impactful roles, including EMS Program Director at Aiken Technical College, positions with Lexington County EMS and the University of South Carolina (USC) and work at the Center for National Response outside of Beckley, West Virginia. Each role, he says, expanded his perspective and reinforced his mission: to support and elevate EMS professionals at every stage of their careers.

A typical day for Jon begins with team check-ins, ensuring communication is clear and everyone is aligned. From there, it’s a mix of managing investigations, reviewing case progress, hosting or attending training sessions, and meeting with EMS agencies in the field. “Being present and connected is a key part of leadership,” he explained. “It helps us support teams on the ground and strengthen the network that holds our EMS system together.”

This dedication hasn’t gone unnoticed. Jon was recently honored with the Jack Niles Award of Excellence in Education, presented to South Carolina’s EMS Educator of the Year. “It’s a meaningful acknowledgment of the hard work and passion I’ve poured into EMS education,” he said. “But more importantly, it reflects the dedication of the entire EMS community.”

One standout moment that contributed to this achievement was the national recognition of Aiken Technical College’s EMS program, which — under Jon’s leadership — was named one of the top-performing programs in the nation. The program also achieved a 100% pass rate for five consecutive years, a feat that underscores the power of consistency, mentorship, and high standards in EMS education.

“It’s not just about personal achievement — it’s about staying connected to educational institutions across South Carolina, offering guidance and working together to overcome challenges. That’s how we grow stronger as a field,” Jon reflected.

With his sights set firmly on the future, Jon continues to lead with intention, building a stronger, more resilient EMS community — one connection, one classroom and one day at a time.