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Shelters are generally the place of last resort. DPH recommends that individuals who need to evacuate have plans already in place to stay with family, friends or in a hotel in the event of a disaster. No emergency shelter will have the amenities and flexibilities that you have at home. When planning for an evacuation in your zone, consider what aids may be needed for daily living. For individuals who are unable to find another place to stay during an emergency evacuation, there are two sheltering options: 1) Medical Needs shelters (MNS), and 2) general population shelters.

Recommended Supplies When Evacuating to a Shelter (pdf)

Medical Needs Shelters

A Medical Needs Shelter (MNS) is an emergency shelter with limited support for people with medical needs and 
their adult caregivers. MNSs are for people who are currently medically stable at home and not requiring hospitalization. This includes people who: 

  • Have medical conditions that require electricity support and/or
  • Use a hospital bed/ specialized medical bed at home

During an emergency, call our Care Line at 1-855-472-3432 to determine MNS eligibility. Eligible individuals will be expected to bring items needed for daily living to a designated MNS.

Additional resources:

Medical Needs Shelters do not have a way to shelter non-service animals or pets. Sheltering arrangements for pets, emotional support, or therapy animals should be made before the emergency. Ideally, pets would be able to stay with family or friends or in a shelter that allows pets. See our making plans for your family pet to learn more.

General Population Shelters

During times of emergency, local shelters may be available for individuals who need a place to stay. To find an open general population shelter near you, check the American Red Cross Shelter Locator.